Terms and Conditions

CONFIDENTIALITY & GDPR:

I work within the professional ethics and guidelines as designated by the Association for Coaching. Copies of the ethical guidelines are available on their website – https://www.associationforcoaching.com.

All sessions are confidential, unless agreed specifically in writing with you the client.

Any materials or exercises provided to you the client are for your use only. You have no future right to use these materials or processes in any way without express training, written permission, or licensing from Helen Foster Coaching.

It is important to be aware of the use of technology with regards to confidentiality and security.

Whilst I may discuss details of client sessions with my Supervisor, I do not reveal any information that could identify you.

GDPR: I have updated my policies to comply with the GDPR rules that came into force on May 25, 2018. Please see my Privacy Policy (create link to the Privacy Policy page) for more information.

Helen Foster Coaching uses third party tools/software for the following purposes:

• Web Mail & Gmail for email purposes
• Online payment – STRIPE
• Coaching online – ZOOM 

NO RESALE OF SERVICES PERMITTED

Do not reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of Helen Foster Coaching services (including session materials).

 NO TRANSFER OF INTELLECTUAL PROPERTY

The Helen Foster Coaching name and all other copyrighted, trademarked, and original or proprietary materials provided to you from us shall be Helen Foster Consulting IP. Helen Foster Consulting IP is provided for your individual use only and shall be considered a single-user license. You are not authorised to share, copy, distribute, or otherwise disseminate any materials received from us electronically or otherwise without our express prior written consent. No license to sell or distribute Helen Foster Coaching IP or materials is granted or implied.

ASSUMPTION OF RISK AND LIMITATION OF LIABILITY

The Client understands that there may be some risks, known or unknown, associated with accepting the support of a Coach. The Client knowingly and voluntarily accepts any and all risks, foreseeable or unforeseeable, arising from the services provided.

By agreeing to work with Helen Foster Coaching, the Client releases Helen Foster Coaching from any damages that may result from the sessions.

The Client agrees that Helen Foster Coaching shall not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect (even if they are reasonably foreseeable), incidental, special, or exemplary damages happening from the use or misuse of the coaching.

INDEMNITY AND HOLD HARMLESS

The Client agrees to hold Helen Foster Coaching harmless, waive any claims, cause of action, or complaints against Helen Foster Coaching, and to further indemnify Helen Foster Coaching from all third-party claims, causes of action, or complaints associated with the session(s).

CHOICE OF LAW

The Client agrees regardless of country of residency to abide by the laws of the United Kingdom.

The Client has read and completely understands these Terms and Conditions and intends to be legally bound by them stated herein.

DISPUTE RESOLUTION

In the event of any dispute arising from or relating to the working relationship between the Client and Helen Foster Coaching, the affected Party shall promptly notify the other Party (the “Notice”) and the Parties shall attempt in good faith to resolve the dispute.

The following procedure shall be used to resolve a dispute:

1. The Parties shall attempt to resolve the dispute over the phone or via conference using video technology such as Zoom within ten (10) days of the Notice.
2. The Parties shall attempt to settle the dispute by mediation administered by legal party.

If the Parties are unable to resolve the dispute through mediation, then the Parties will submit to binding arbitration. If a dispute results in mediation, arbitration, or litigation of any kind, the extent of each Party’s damages will be limited to the amount previously agreed.  The prevailing party in any such mediation, arbitration, or litigation shall recover any solicitor’s fees arising from the dispute.